This includes font size of the printers, any printer redirects, and Zebra printer label types. These settings do not get stored in the server as they are able to be set individually on each POS.įinally, you may need to delete the old version of the Revel app if you downloaded it via TestFlight or other non-App-Store method. Note: Always reestablish any local printer settings after Revel App updates. Seeing a POS Not Available or POS No Longer Available error on your iPad(s)? Please call Support for assistance. If you have any questions about the upgrade process, please don't hesitate to submit a Support request or call us for assistance. (This step is unnecessary if your old Revel app was downloaded via the App Store the new app will simply replace it.)Īfter you delete any remaining versions, please use the updated POS app that you downloaded from the App Store. TestFlight users: be sure to follow the instructions in this section to avoid employee confusion and duplicate data! (TestFlight apps have an orange dot next to the app icon to distinguish them from apps downloaded via the App Store.)įinally, you may need to delete the old version of the Revel app if you downloaded it via TestFlight or other non-App-Store method. It will then ask you to select a station do so and then press OK to complete the installation. Tap Yes to confirm, and your configuration will download. (If you're not a user with Management Console permissions, please contact your manager/establishment owner to continue with the upgrade process.)Īfter you enter your Management Console URL, login, and password, tap Enter and the app will prompt you to select an establishment. ), all you'll need to do is tap Sign In and enter the credentials you use to log in there. If you're a user with access to the Management Console (. Once the new POS app is installed and opened, you'll be asked to provision the app by signing in. Multiple Revel applications will be available for download select and install the one simply labeled Revel POS: To install the latest Revel POS app on your iPad(s), open the App Store app and search for Revel POS. įorgot your Apple ID? You'll need one to complete this step, but you can create a new Apple ID if yours is unrecoverable. If there are open tills, close them out per usual procedure.On the Dashboard, under Operations tap Tills.Tap Invoices. If any invoices are listed in the Outstanding Invoices window, close them out per usual procedure. Finally, return to the Dashboard again.If there are any open orders, close them out per usual procedure. Next, tap Unsynced Orders. If there are unsynced orders, close them out per usual procedure.Next, verify all orders and invoices have synced to the server. Next, verify there are no declined or offline payments, which you can learn to do so in our article How to Manage Declined/Offline Payments.Ĭheck for Unsynced, Open, and Held Orders and Invoices If any of the payments are not labeled Captured, please call Support immediately to have an agent assist. Select the current week as the time period, and verify that all Credit payments are labeled Captured., navigate to Reports and choose the Payment History Report. Verify Payments Sync via Management ConsoleĪfter payments have been batched, you need to verify that your payments have synced with the Management Console. To do so, please follow the instructions in How to Batch on the Point of Sale. Next, you'll need to batch out payments taken at each Point of Sale station. You should see the rest of the options beneath it collapse: Turn OFF Allow Notifications by sliding its toggle to the left.Under Notification Style, tap App Store:.On your iPad, open the Settings app and tap Notifications.You should also disable notifications for iOS updates and other applications: Switch off Updates under Automatic Downloads:.Tap iTunes & App Store in the left-side menu.You'll first need to disable automatic App Store downloads from your iPad(s). Check for Unsynced, Open, and Held Orders and Invoices.Verify Payments Sync via Management Console.To avoid data loss or service disruption, it's important that you follow these instructions closely! If you are going to update your Revel application, you must do so from each Point of Sale Station. We also recommend updating your app after business hours to ensure there is no disruption of service. If this step is not complete prior to update/deletion, you will not collect the payment for any unbatched transactions. NOTE: If you collect tips, PLEASE be sure to batch out all transactions BEFORE updating or deleting the Revel Point of Sale app.
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